Privacy Policy

01 Introduction

jl58 ("we," "us," "our," "jl58") operates the online gaming platform accessible at jl58.live. As a platform serving Filipino players, jl58 is committed to protecting the personal information of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected through the jl58 website, mobile-optimized platform, customer support channels, and any other services operated by jl58. It covers data collected from registered players, prospective players, and general visitors to jl58.live.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jl58. If you do not agree with the practices described in this Policy, please discontinue use of the jl58 platform.

jl58 acts as the Personal Information Controller in respect of the personal data it collects and processes. Where jl58 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are bound by data processing agreements consistent with applicable law.

02 Personal Data We Collect

jl58 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, government-issued ID number (passport, driver's license, SSS/UMID)	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, notifications
Financial Data	GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history	Payment processing, withdrawal verification, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, service optimization
Usage Data	Games played, wager amounts, session duration, login history, bonus usage	Responsible gaming monitoring, platform improvement, regulatory compliance
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, dispute resolution, quality assurance
Verification Documents	Copies of government-issued ID, proof of address, selfie verification images	KYC compliance, anti-money laundering obligations

jl58 does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

03 How We Collect Your Data

jl58 collects personal data through the following means:

Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
Automated collection: Technical and usage data collected automatically when you access and interact with the jl58 platform, including through cookies, web beacons, and server logs;
Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank) in connection with deposit and withdrawal transactions, and from identity verification service providers used to support our KYC process;
Publicly available sources: In limited circumstances, jl58 may verify information against publicly available records for fraud prevention and compliance purposes.

            
            Minimal Collection Principle: jl58 adheres to the principle of data minimization. We collect only the personal data that is adequate, relevant, and limited to what is necessary for the specific purposes for which it is processed. We do not collect data speculatively or for undefined future use.
          

04 How We Use Your Personal Data

jl58 uses the personal data we collect for the following specific purposes:

Account management: Creating, maintaining, and administering your jl58 player account, including processing your registration and verifying your identity;
Service delivery: Providing access to games, processing deposits and withdrawals, and delivering the full range of jl58 platform features;
KYC and regulatory compliance: Verifying your identity and age (21+), complying with anti-money laundering obligations under the Anti-Money Laundering Act (AMLA) as amended, and meeting other applicable regulatory requirements;
Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other illegal or prohibited activities;
Responsible gaming: Monitoring gaming behavior to identify potential problem gambling indicators, administering self-exclusion and deposit limit tools, and fulfilling our duty of care to players;
Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance;
Communications: Sending you account-related notifications, transaction confirmations, security alerts, and, where you have opted in, promotional communications about jl58 offers and updates;
Platform improvement: Analyzing usage patterns and player feedback to improve the jl58 platform, game offerings, and overall user experience;
Legal obligations: Complying with applicable laws, regulations, court orders, and lawful requests from competent authorities.

jl58 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl58 processes your personal data on the following legal bases:

Contractual necessity: Processing is necessary to perform the contract between you and jl58 — specifically, to provide you with access to the jl58 platform and its services in accordance with our Terms & Conditions;
Legal obligation: Processing is required to comply with applicable laws and regulations, including KYC requirements, anti-money laundering obligations, and regulatory reporting duties;
Legitimate interests: Processing is necessary for jl58's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your rights and interests;
Consent: Where jl58 relies on your consent as the legal basis for processing — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

            
            Transparency Commitment: jl58 is committed to processing your personal data lawfully, fairly, and transparently. If you have questions about the specific legal basis applied to any particular processing activity, please contact our Data Protection Officer using the details in Section 14.
          

06 Data Sharing & Disclosure

jl58 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals;
Identity verification providers: Third-party KYC and identity verification service providers engaged to support our compliance obligations;
IT and platform service providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers who process data on our behalf under binding data processing agreements;
Customer support providers: Third-party customer support platforms used to manage live chat and support ticket systems;
Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law, court order, or regulatory direction, including the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC);
Professional advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of jl58's business;
Business successors: In the event of a merger, acquisition, or sale of all or part of jl58's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third-party service providers engaged by jl58 are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using it for any purpose other than the specific service they provide to jl58.

07 Cookies & Tracking Technologies

jl58 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:

Strictly necessary cookies: Essential for the operation of the jl58 platform, including maintaining your login session and ensuring platform security. These cookies cannot be disabled without affecting platform functionality;
Performance and analytics cookies: Used to collect aggregated, anonymized data about how players interact with the jl58 platform, helping us identify areas for improvement;
Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl58 platform. Most modern browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored on your device.

            
            Cookie Management: jl58 does not use cookies to track your activity across third-party websites or to build advertising profiles. Our use of cookies is limited to the purposes described above and is strictly related to the operation and security of the jl58 platform.
          

08 Data Retention

jl58 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Data Category	Retention Period	Basis
Account & Identity Data	Duration of account plus 5 years after closure	Regulatory and legal compliance
Financial Transaction Records	Minimum 5 years from transaction date	AMLA and tax compliance obligations
KYC Verification Documents	Duration of account plus 5 years after closure	Regulatory compliance
Customer Support Records	3 years from last interaction	Dispute resolution, legal claims
Technical & Usage Logs	Up to 12 months	Security monitoring, fraud detection
Marketing Consent Records	Until consent is withdrawn plus 3 years	Proof of lawful processing

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl58's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.

09 Data Security

jl58 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

Encryption: All data transmitted between your device and the jl58 platform is protected using 256-bit SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest;
Access controls: Access to personal data is restricted to authorized jl58 personnel and service providers on a strict need-to-know basis. All access is logged and regularly audited;
Firewalls and intrusion detection: jl58 employs enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring to protect our platform infrastructure;
Secure payment processing: All financial transactions are processed through PCI-DSS compliant payment gateways. jl58 does not store full payment card details on its servers;
Regular security assessments: jl58 conducts periodic security audits and vulnerability assessments to identify and address potential weaknesses in our systems;
Staff training: All jl58 personnel with access to personal data receive regular data privacy and security training.

            
            Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl58 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with the Data Privacy Act and NPC regulations.
          

While jl58 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your jl58 account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl58. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14.

Right to Access

You have the right to request a copy of the personal data jl58 holds about you, along with information about how it is being processed.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

Right to Object

You have the right to object to the processing of your personal data where jl58 relies on legitimate interests as the legal basis, including for direct marketing purposes.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

jl58 will respond to all verified data privacy rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. We may need to verify your identity before processing your request.

If you are not satisfied with jl58's response to your data privacy rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Children's Privacy

            
            Age Restriction — 21+ Only: The jl58 platform is strictly intended for adults aged 21 years and above. jl58 does not knowingly collect personal data from individuals under the age of 21. Real-money gambling by persons under 21 is prohibited under Philippine law.
          

If jl58 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be handled in accordance with applicable law and our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered an account on jl58, please contact our support team immediately using the contact details in Section 14 so that we can take prompt action.

12 Third-Party Links

The jl58 platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to the jl58 platform and does not extend to any third-party websites or services that may be accessible through links on our platform.

jl58 has no control over the content, privacy practices, or data handling of third-party websites and is not responsible for their privacy policies or practices. We encourage you to review the privacy policy of any third-party website you visit before providing any personal information.

13 Changes to This Privacy Policy

jl58 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this document will be updated whenever material changes are made.

Where changes are material, jl58 will notify registered players by posting a prominent notice on the jl58 platform and, where practicable, by sending a notification to the email address associated with your account. Your continued use of the jl58 platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

We recommend reviewing this Privacy Policy periodically to stay informed of how jl58 is protecting your personal data. The most current version of this Policy is always available at jl58.live/privacy-policy.

14 Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl58 handles your personal data, please contact our Data Protection Officer (DPO) through the following channel:

jl58 Data Protection Officer Email: [email protected]

For general support inquiries unrelated to data privacy, please contact: [email protected]

We aim to acknowledge all data privacy inquiries within 5 business days and to provide a full response within 30 calendar days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.

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